Bogumila Soroka

As a Global Digital Adaptation Specialist within ASML Business Services, I specialized in digital transformation, ensuring that ASML employees had access to the tools and applications they needed to perform their activities securely. This role was crucial as ASML is growing rapidly, requiring employees to adapt to an evolving digital landscape and protect its leading-edge assets, data, and information. I was responsible for adopting security projects, authentication tools, and applications granting specific data access. My focus was on the end-user experience, making the transition to new tools smooth and beneficial. This involved creating and adjusting learning materials, communication strategies, and user journeys based on feedback and analysis. My tasks were ever-changing, requiring flexibility and adaptability. I collaborated closely with project teams and stakeholders, incorporating their feedback to improve training materials and communication. This included producing nano videos, emails, end-user analyses, and organizing kick-off sessions with AI-generated voice technologies. One of the biggest challenges was the constant evolution of the digital environment, which required forward-thinking and anticipating potential issues, especially in clean rooms where ASML machines were produced. Key skills I utilized included adaptability, stakeholder management, communication, and end-user analysis. I was particularly proud of successfully migrating 95% of ASML employees to a new application and ensuring uniform software use in factories. I worked extensively with stakeholders, executing tasks independently but needing their approval before finalizing materials for end users. Despite being the only woman and the youngest team member, I felt supported and valued. The best part of my assignment was working with a dynamic team, expanding my skills in cybersecurity, and learning about ASML’s security applications. The biggest lesson I learned was never to assume people had all the information they needed—effective communication was key.