Mitch van Dijk

Performing multiple tasks at the same time – I like juggling acts like that. The more movement, the better! Because I do like to juggle properly, I do occasionally pause to double-check something.

A juggler has to ensure that, in the end, each ball lands in the right place. I never lose sight of that final goal. I reassess the situation again and again to determine what is needed to make sure I achieve my goals.

To achieve goals, we need people. I’m rather good at responding to new situations, to make sure we move forward together in an efficient way.

No matter how complicated an issue is, I quickly get to the core. In meetings or presentations, I like to skip the fuss and explain clearly what is needed.

As Project Manager at DELA, I focused on the training and onboarding processes surrounding the integration of DELA with Yarden. In doing so, I planned several training sessions across the country and ensured constant reflection on and improvement of the quality of the training sessions. After the integration date, I focused on facilitating and organising training sessions for new colleagues and developing an NPS Analysis in collaboration with various stakeholders. I am also responsible for the supervision and assessment of students of the minor in Consultancy from AVANS, who carry out a consultancy assignment developed by me at DELA.

Lieke van Dongen: “Working with Mitch is a party! Social, driven, smart and sociable, that is Mitch. He grasps a challenge with both hands. He bites into it and ensures the highest achievable result by researching and asking questions.” 

As Product Manager within Rabobank, I was working on the World Payments product. The product covers all transactions made outside the EU or within the EU with a currency exchange, which is super interesting because it also deals with policy implementation in geopolitical issues, for example. It was my responsibility to map the entire stakeholder field and identify who holds what responsibilities and expectations here. The aim was to make it easier for Rabobank to implement changes quickly because they then know who should be at the meeting table and who should receive what communication. In addition, this also ensures that new colleagues will soon be able to find their way around the company faster. I was given complete freedom and responsibility to set up this complex project the way I wanted. This made my assignment very challenging and also incredibly fun. For example, I was interacting with both people from IT and customer service, which made me feel that I could very easily move throughout the organization and learn from a very large group of people. I noticed that people love to talk about what they do and they really welcomed me with open arms. This nice working atmosphere not only made my assignment a lot easier, but also made me go to work with a lot of pleasure.